The Seven Dimensions of Business
Understanding a company requires more than examining its sales figures, financial statements, or organizational chart.
The true workings of a business become visible in the behaviour of its people, the way and place in which decisions are made, the flow of information, the distribution of authority and responsibility, and the organization's response to change.
My Business Reading Framework evaluates seven fundamental dimensions together: people, finance, organization, decision-making, visibility, culture, and future readiness.
The aim is to identify the gap between the structure defined on paper and the structure that actually operates every day; to reveal risks and bottlenecks; and to diagnose accurately where transformation is required.
Seven Dimensions, Ten Perspectives
The ten essays below examine the seven dimensions of the framework from different perspectives. Finance, decision-making, and visibility are each explored through two interconnected analyses.
1. People — Reading behaviour, silence, and real influence within the organization
2. Finance — Looking beyond revenue to understand cash, profitability, risk, and the value retained by the business
3. Organization — Identifying the difference between the formal structure and the structure that actually gets the work done
4. Decision-Making — Understanding where decisions are made, by whom, and under whose influence
5. Visibility — Identifying the gap between the reality management can see and the reality experienced in the field
6. Culture — Reading the order created by repeated behaviour rather than written values
7. Future Readiness — Assessing whether the current structure can support growth, change, and the next stage of the business
Read the Culture: I Do Not Look at the Walls to Understand a Company's Culture
Read the Cause. Crises Are Not Managed from Where They Explode
A Manager Cannot Manage What He Cannot See
A Manager Cannot Manage What He Cannot See
Decisions Are Not Made in Meetings; They Are Announced There
Understanding who makes the decisions in a company is important.
When I enter a new company, one of the first documents I want to see is the organization chart.
When I look at a financial statement, the first question I ask is not, "How much was sold?"
Reading Financial Statements Is Not Enough
I once sat in a meeting with financial statements in front of me.
In the first days inside a company, everyone talks.